“The financial industry is a service industry. It should serve others before it serves itself.”

Christine Lagarde

“The best way to find yourself is to lose yourself in the service of others.”

Mahatma Gandhi

“We make a living by what we get, but we make a life by what we give.”

Winston Churchill

“Memories of our lives, of our works and our deeds will continue in others.”

Rosa Parks


Citifocus Limited provides recruitment services to the world's leading financial services institutions. As such, we are committed to a continuous improvement approach to Corporate Social Responsibility.


This is one of the most important areas concerning society today. We believe that each individual's contribution to the well being of the planet is crucial and that even the smallest change in behaviour can have a major impact. Citifocus Limited recycles all paper, print cartridges, glass, plastic, aluminium cans and computers. Our staff are also encouraged to recycle textiles and, where possible, food waste. We regularly review our business practices with a view towards ultimately operating in a "paperless office" and ensuring ongoing maximisation of energy efficiencies.

We use electronic communications wherever possible. Our main advertising focus has moved from print to on-line and we operate an electronic invoicing and timesheet system.

Our staff are encouraged to utilise public transport wherever possible and we do not operate a company car scheme.

Citifocus Limited is committed to the continuation of procurement practices that encompass social, ethical and environmental criteria in order to achieve best overall value. We use only recycled paper and envelopes and utilise environmentally friendly materials wherever possible. Our catering products are Fair Trade and we have built strong, long term relationships with local suppliers.

Our aim is to reduce our carbon footprint and we investigate further ways to improve our environmental impact on an ongoing basis.


We recognise that we do not operate in a vacuum and that Citifocus Limited is part of a wider community. We recognise the importance of fostering ties with the broader community and undertake to build long term relationships with our clients, candidates, suppliers and the wider communities in which we live and work.

Citifocus Limited contributes financially to global, national and local charities. Our staff are encouraged to consider the needs of others, undertake charitable giving and to devote a proportion of their own time to voluntary work in the community.

We work with local charities to encourage disadvantaged students to consider careers within the financial services sector and also provide mentoring and work experience opportunities.


Citifocus Limited promotes equality of opportunity for all staff irrespective of gender, race, age, disability, sexual orientation and faith, as this creates business benefits. We are committed to the encouragement of diversity in the workplace, both internally and for our clients and our Equal Opportunities & Diversity Policy is robust and strictly enforced. Citifocus Limited is committed to providing ongoing training and development for its consultants, in order to both retain and develop quality staff, whilst maintaining delivery of the highest standards of service for our clients. Our success has been built on a foundation of integrity, honesty and fairness, both internally and externally. Our staff thrive in a strong team atmosphere, which fosters trust in a competitive environment.


Our aim is to achieve success in business by meeting social needs, treating customers and suppliers fairly and with respect and by not irresponsibly exploiting our market position.

Our Marketplace Responsibility Principles are:

  • Respect our customers
  • Manage the impact of service
  • Actively manage responsibility in our supply chain
  • Treat suppliers as partners
  • Have consistent standards

Best Practice for responsible behaviour in the marketplace are:

  • Be consistent
  • Anticipate trends
  • Aim to deliver quality results
  • Encourage and promote responsible

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